returns and changes

We accept returns and changes, during a return period to 14 days.
Customers will be liable to pay return shipping costs and any duty costs, if they are applied.

We cannot exchange returned products for another size or item. You should place a new order if you wish to buy another product or change the size.
Contact us as soon as possible at contact@littlecreativefactory.com to request the return label forms.
Returns will only be accepted if items are in perfect condition, with original labels and fully intact original packaging.
LCF will not compensate for lost parcels during the return process.
Please note that swimwear and underwear cannot be returned. The money will not be refunded for these returned items.
Please note that we do not accept the return of sale and outlet products.

refunds

You will receive your refund in 10 calendar days from receipt of product in our warehouse, once the items have been checked to ensure they are in the same condition.

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